Car Wash App in UAE. Bringing modern Car Wash to your door step.

Terms and Conditions

Welcome to 37 Car Wash!

These are the terms and conditions for:

  • 37 Car Wash App (Android and iOS version – Available on Google Play and App store)

By registering, downloading and using the application, you agree to be bound by these terms and conditions and our Privacy Policy. If you do not accept all of these terms, then you may not use the application and services. In these terms, “we”, “us”, “our” and 37 Car Wash refers to 37 Car Wash and “you” and “your” refers to you, the user of 37 Car Wash.

The following terms and conditions apply to the application and services offered by 37 Car Wash.  This includes the mobile and tablet versions as well as any other version of 37 Car Wash accessible via desktop, mobile, tablet, social media or other devices.



This agreement sets forth legally binding terms for your use of 37 Car Wash. By downloading and using the 37 Car Wash application, you agree to be bound by this agreement. If you do not accept the terms of this agreement, you should not download the application and discontinue use of the service immediately. We may modify this agreement from time to time, and such modification shall be effective upon its posting on 37 Car Wash. You agree to be bound by any modification to this terms and conditions when you use 37 Car Wash after any such modification is posted; it is therefore important that you review this agreement regularly.

We may modify this agreement from time to time, and such modification shall be effective upon its posting on 37 Car Wash. You agree to be bound by any modification to this agreement when you use 37 Car Wash after any such modification is posted; it is therefore important that you review this agreement regularly.

You represent and warrant that all registration information you submit is accurate and truthful; and that your use of the platform does not violate any applicable law or regulation. Company may, in its sole discretion, refuse to offer the platform to any entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the service and the platform is revoked in such jurisdictions.


You may use the application and services only if you can form a binding contract with 37 Car Wash, and only in compliance with these terms and all applicable local, state, national, and international laws, rules, and regulations.

The use of the application for children under 13 years is prohibited and older children should be supervised and given appropriate guidance in their use of our platform and services. It is the responsibility of parents and legal guardians to determine whether any of the content and/or services are appropriate for their child.  

By downloading and using the application and services, you represent and warrant that you have the full right, power and authority to enter into this agreement and to fully perform all of your obligations hereunder. You further represent and warrant that you are under no legal disability or contractual restriction that prevents you from entering into this agreement.


37 Car Wash offers through the application car and bike wash service, specifically the following services:

  • Exterior Car Wash (Water)
  • Exterior Car Wash (Waterless)
  • Interior disinfectant
  • Interior cleaning
  • Exterior Polish
  • Interior Polish
  • Wheel Shine
  • Leather Treatment
  • Dukhoon
  • Wax

The 37 Car Wash application is available for iOS and Android and downloadable through Google Play and Apple Store.

For more information about the application or services, please contact us, through our contact information, our support team will be attentive and available to answer your questions and concerns.


If you wish to register in the 37 Car Wash application, you must read this agreement and indicate your acceptance during the registration process. By registering on the application, you also accept the provisions of the privacy policy. In consideration of your use of the service, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the applicable laws and jurisdiction. You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form available on 37 Car Wash, (b) maintain and promptly update your registration data to keep it true, accurate, current and complete. If we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, 37 Car Wash reserves the right to suspend or terminate your account and refuse any and all current or future use of the service (or any portion thereof) at any time and without any notification.


The users may terminate their accounts any time, for any reason, by following the instructions on 37 Car Wash. That termination will only result in the deletion of the account and the deletion of all the personal data granted to 37 Car Wash.

37 Car Wash reserves the right to terminate your account or your access immediately, with or without notice to you, and without liability to you, if 37 Car Wash believes that you have breached any of these terms, furnished 37 Car Wash with false or misleading information, or interfered with use of the application or the service by others.


When the user places an order for a service, the user is offering to purchase the service for the price and type of service advertised and indicated in the application at the time of purchase. Please verify the type and price of the service before placing an order.

The user will determine the place and time where he wants to receive the service, once the payment is made the service will be scheduled.

37 Car Wash will send you an email to confirm that the order has been received. This email confirmation will automatically occur so that the user has confirmation of the details of their service.

37 Car Wash may cancel any order and not provide the services if it is reasonable to do so and may change or discontinue the availability of the services at any time in its sole discretion. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your statutory rights.


37 Car Wash reserves the right to determine pricing for services. 37 Car Wash will make reasonable efforts to keep pricing information published on the website up to date. We encourage you to check our website periodically for current pricing information. 37 Car Wash may change the fees for any service, including additional fees or charges. 37 Car Wash, at its sole discretion, may make promotional offers with different features and different pricing to any of 37 Car Wash users.


All payments to 37 Car Wash are handled securely. Services will be paid through “PayTabs” (Payment platform available in 37 Car Wash). Services can also be paid for with cash, at the time of service.

Payment will be debited from your credit card, immediately on you placing the order. Upon processing a transaction, we will issue you with an electronic transaction receipt which will be sent to the email address you provide. If payment is made in cash, you will receive a receipt at the time of service.

Your payment information will be treated and safeguarded with total security and with the exclusive purpose of processing the purchase of the services. 37 Car Wash reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of the services.



We may change the application, website and these terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these terms. Your continued use of the site constitutes your acceptance of any changes to these Terms and any changes will supersede all previous versions of the terms. Unless otherwise specified herein, all changes to these Terms apply to all users take effect. Furthermore, we may terminate this agreement with you under these Terms at any time by notifying you in writing (including by email) or without any warning.




This agreement and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by 37 Car Wash without restriction.




This agreement together with the Privacy Policy and any other legal notices published by 37 Car Wash, shall constitute the entire agreement between you and 37 Car Wash concerning and governs your use of the application, website and the service.


You agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the 37 Car Wash application and services, will be settled by binding arbitration between you and 37 Car Wash, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights. You acknowledge and agree that you and 37 Car Wash are each waiving the right to a trial by jury or to participate as a plaintiff or class in any purported class action or representative proceeding. Further, unless both you and 37 Car Wash otherwise agree in writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class or representative proceeding.


Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. These terms set forth the entire understanding and agreement between us with respect to the subject matter therein.


These Terms are governed by the UAE laws. Use of 37 Car Wash application and services is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this paragraph.
Our performance of these Terms is subject to existing laws and legal process, and nothing contained in these Terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our Platform or information provided to or gathered by us with respect to such use.
If any part of these Terms is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of these Terms at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.
Any rights not expressly granted herein are reserved.


37 Car Wash gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by 37 Car Wash as part of the services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the services as provided by 37 Car Wash, in the manner permitted by these terms. You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

The user agrees not to use the platform and the services negligently, for fraudulent purposes or in an unlawful manner. Likewise, the user agrees not to partake in any conduct or action that could damage the image, interests or rights of the 37 Car Wash application or third parties.



Users may not resell any portion of the content or the functionality of the platform, to any other party without prior written permission from 37 Car Wash, which may be granted or withheld in 37 Car Wash sole discretion.



You understand that 37 Car Wash and software embodied within 37 Car Wash may include security components that permit digital materials to be protected, and that use of these materials is subject to usage rules set by 37 Car Wash and/or content providers who provide content to 37 Car Wash platform. You may not attempt to override, disable, circumvent or otherwise interfere with any such security components and usage rules embedded into 37 Car Wash.


All materials on 37 Car Wash, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, artwork, software and other elements are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by 37 Car Wash or by third parties that have licensed or otherwise provided their material to the application and website. You acknowledge and agree that all Materials on 37 Car Wash are made available for limited, non-commercial, personal use only. Except as specifically provided herein. No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without 37 Car Wash prior express written permission. You may not add, delete, distort, or otherwise modify the material. Any unauthorized attempt to modify any material, to defeat or circumvent any security features, or to utilize 37 Car Wash or any part of the material for any purpose other than its intended purposes is strictly prohibited.



37 Car Wash respects the intellectual property of others, and expects users to do the same. If you believe, in good faith, that any materials provided on or in connection with the 37 Car Wash application infringe upon your copyright or other intellectual property right, please send the following information to: 

  1. Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers, or a statement concerning the ownership of the work, should be included.
  1. A statement specifically identifying the location of the infringing material, with enough detail that 37 Car Wash may find it on the 37 Car Wash application and website.  Please note: it is not sufficient to merely provide a top-level URL.
  1. Your name, address, telephone number and e-mail address.
  1. A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorized by the owner of the rights, or its agents, or by law.
  1. A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
  1. An electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest.


Any personal information you post on or otherwise submit in connection with the services and the use of the application, will be used in accordance with our Privacy Policy. When you use the 37 Car Wash application, you agree for us to collect and store your personal information. The personal information collected is also used to check the correctness of identification and do necessary checks. In giving the information you also agree for us to message or communicate with you unless you tell us not to. Please refer to our Privacy Policy.



The service may not be used in connection with any commercial purposes, except as specifically approved by 37 Car Wash. Unauthorized framing of or linking to any of 37 Car Wash is prohibited. Commercial advertisements, affiliate links, and other forms of content without notice and may result in termination of the account.



37 Car Wash contains content of third-party licensors to 37 Car Wash, which is protected by copyright, trademark, patent, trade secret and other laws. 37 Car Wash owns and retains all rights, title and interest in the content. 37 Car Wash hereby grants to you a limited, revocable, non-sublicensable license to stream and/or view the content and any third party content located on or available through 37 Car Wash or services (excluding any software code therein as set forth above) solely for your personal, non-commercial use in connection with viewing 37 Car Wash and using the services.



The content and information available on the application and website (including, but not limited to, data, information, text, music, sound, photos, graphics, video, maps, icons or other material), as well as the infrastructure used to provide such Content and information, is proprietary to 37 Car Wash or licensed to the 37 Car Wash by third parties. For all content other than your content, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software or services obtained from or through the application. Additionally, you agree not to:


  1. Use the services or content for any commercial purpose, outside the scope of those commercial purposes explicitly permitted under this agreement and related guidelines as made available by 37 Car Wash.
  1. Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any Content of the services, including but not limited to, using any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with this agreement or without our express written permission.
  • Violate the restrictions in any robot exclusion headers on the services or bypass or circumvent other measures employed to prevent or limit access to the services.
  1. Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
  1. Deep-link to any portion of the services for any purpose without our express written permission.
  1. “Frame”, “mirror” or otherwise incorporate any part of the services into any other websites or service without our prior written authorization.
  • Attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by 37 Car Wash in connection with the services.
  • Circumvent, disable or otherwise interfere with security-related features of the services or features that prevent or restrict use or copying of any Content.
  1. Download any Content unless it’s expressly made available for download by 37 Car Wash.


37 Car Wash will provide its services with reasonable skill and care but does not give any guarantees, warranties or representations in respect of any other person’s services.

Because of the nature of the Internet 37 Car Wash provides and maintains the application on an “as is”, “as available” basis and makes no promise that use of the application will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

Our application or website may from time to time contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

You will be responsible for any breach of these terms by you and if you use the application in breach of these terms you will be liable to and will reimburse 37 Car Wash for any loss or damage caused as a result.

37 Car Wash will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of God.

These terms do not affect your statutory rights as a consumer which are available to you.

Subject as aforesaid, to the maximum extent permitted by law, 37 Car Wash excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to 37 Car Wash and  37 Car Wash shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

  • Any incorrect or inaccurate information on 37 Car Wash.
  • Any interruptions to or delays in updating 37 Car Wash.
  • The infringement by any person of any Intellectual Property Rights of any third party caused by their use of the applicationor any product or service purchased through the 
  • Any loss or damage resulting from your use or the inability to use the application or resulting from unauthorized access to, or alteration of your transmissions or data in circumstances which are beyond our control.
  • Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
  • Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user’s computer equipment, software, data or other property caused by persons accessing or using content from the application, or from transmissions via emails or attachments received from 37 Car Wash.
  • All representations, warranties, conditions and other terms which but for this notice would have effect.


No responsibility will be accepted by 37 Car Wash for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any Cleaner User, internet accessibility or availability or for traffic congestion or unauthorized human act, including any errors or mistakes.



You agree to defend and indemnify 37 Car Wash from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  • Your breach of this agreement or the documents referenced herein.
  • Your violation of any law or the rights of a third party.
  • Download the 37 Car Wash application.
  • Your use of the 37 Car Wash application.


We may change the application, website and these terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these terms. Your continued use of the site constitutes your acceptance of any changes to these Terms and any changes will supersede all previous versions of the terms. Unless otherwise specified herein, all changes to these Terms apply to all users take effect. Furthermore, we may terminate this agreement with you under these Terms at any time by notifying you in writing (including by email) or without any warning.